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Astoria Hotels and Resorts recently announced that Astoria Boracay on Station 1 has received a TripAdvisor® Certificate of Excellence Award, an award which honors hospitality excellence. The exclusive award is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide and only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award. To qualify for a Certificate of Excellence, businesses must maintain an overall rating of 4 or higher, out of a possible 5, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 1 year. Additional criteria include the volume of reviews received within the last 12 months.
On behalf of the Astoria management, Astoria Boracay’s Resort Manager Joy Suarez received TripAdvisor’s Certificate of Excellence. “Our aim is to offer our valued guests with our resort’s design driven yet comfortable accommodations and facilities, truly unforgettable travel and family holiday experiences and aim to render 100% total guest satisfaction in all aspects of our operations. This award from TripAdvisor is evidence that our hard work is translating into positive reviews on TripAdvisor and motivates us to do even better as we open our next set of Astoria resorts: Currents by Astoria on Station 3 and Astoria Palawan in San Rafael, Puerto Princesa Palawan both in the first quarter of 2014.” said Suarez. Astoria Boracay opened in 2010 and has since been accredited by the Philippine Department of Tourism as a AAA resort, the equivalent to the international 5-star rating, with a total of 71 guest rooms and suites available.
“TripAdvisor is delighted to celebrate the success of international businesses like Astoria which are consistently offering TripAdvisor travelers a great customer experience and are growing the brand across the Philippines,” said Alison Copus, Vice President of Marketing for TripAdvisor and further added “the Certificate of Excellence award provides top performing establishments like Astoria Boracay the recognition they deserve, based on feedback from those who they value and matter most – the customers.”
Astoria Hotels and Resorts is a homegrown Philippine brand that operates the following current and upcoming properties in the country- Astoria Plaza in Ortigas Business District Pasig, Astoria Bohol in Baclayon Bohol, Astoria Palawan in Puerto Princesa Palawan, Currents by Astoria in Station 3 Boracay and Chardonnay by Astoria in Valle Verde Pasig. All properties of Astoria are managed by Asian Grand Legacy.
TripAdvisor is the world’s largest travel site enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travellers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, with more than 200 million unique monthly visitors, and over 100 million reviews and opinions.